PRIVACY POLICY

COOKIE POLICY

 

CONDIZIONI GENERALI D'USO

Art. 1 - Object



1. These general conditions of use represent access to and use of the Cham Ceramica website, accessible via the url: https://www.chamceramica.org/, (hereafter the "owner") , are activities regulated by these general conditions of use.

2. This site is owned by:

Name: Henrik Claesson

Place of birth: Järfälla, Sweden

Date of birth: 28/07/1981

Residence: Via San Martino di Noceto 21 16035 Rapallo GE

VAT no .: SE 810728019301

3. Access to the site and its use, as well as the purchase of products presented on it, presuppose the reading, knowledge and acceptance of these general conditions of use.



Art. 2 - Changes to the conditions of use



1. The owner may modify or simply update, in whole or in part, these general conditions of use. Changes and updates to the general conditions of use will be notified to users on the Home page as soon as they are adopted and will be binding as soon as they are published on the website in this section. Access to and use of the site presupposes acceptance by the user of these conditions of use.



Art. 3 - Intellectual property



1. The contents on the site, such as, for example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material , in any format, published on the site itself, including menus, web pages, graphics, colors, schemes, tools, fonts and site design, diagrams, layouts, methods, processes, the functions and software that are part of the site are protected by copyright and by any other intellectual property right of the owner or of any third parties contracted by the same. The reproduction, in whole or in part, in any form, of the site and its contents is prohibited, without the express written consent of the owner.

2. The user is only authorized to view the site and its contents using the relative services available there. The user is also authorized to carry out all those other temporary acts of reproduction, without their own economic significance, which are considered to be transitory or accessory, an integral and essential part of the same visualization and use of the Site and its contents and all the others browsing operations on the Site that are performed only for a legitimate use of the same.

3. The user is in no way authorized to perform any reproduction, on any medium, in whole or in part of the site and its contents. Any act of reproduction must be, from time to time, authorized by Cham Ceramica or, if necessary, by the authors of the individual works contained on the site. These reproduction operations must in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights and with the authors of the individual works contained on the site.



Art. 4 - Use of the site and user's responsibility



1. Access to and use of the site, the display of web pages, including communication with the owner, the possibility of downloading product information and the purchase of the same on the website, constitute activities conducted by the user exclusively for personal uses unrelated to any commercial, entrepreneurial and professional activity.

2. The user is personally responsible for the use of the site and its contents. In fact, the owner cannot be held responsible for the use of the website and the contents by each of its users that does not comply with the law, without prejudice to liability for willful misconduct and gross negligence. In particular, the user will be the one and only person responsible for the communication of incorrect and false information or data to third parties, without these having expressed their consent, as well as in consideration of incorrect use of the same.

3. Any material downloaded or otherwise obtained through the use of the service is at the user's choice and risk, therefore any responsibility for any damage to computer systems or data loss resulting from the download operations falls on the user and cannot be charged to the owner.

4. The owner declines all responsibility for any damage deriving from the inaccessibility of the services on the site or from any damage caused by viruses, damaged files, errors, omissions, interruptions of the service, cancellation of contents, problems connected to the network, to the providers or telephone and / or telematic connections, unauthorized access, data alterations, failure and / or faulty operation of the user's electronic equipment.

5. The user is responsible for the safekeeping and correct use of his / her personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for Cham Ceramica or third parties as a result incorrect use, loss, theft of such information. 6. The Data Controller has taken all reasonable steps to prevent contents and images from being published on the site that could be considered harmful to the dignity, human rights and dignity of people, in all possible forms and expressions. In any case, if the aforementioned contents are considered harmful to religious or ethical sensitivity or decorum, the user concerned is asked to communicate this condition to the owner, who however warns that any access to the contents considered harmful or offensive takes place by of the user at his own unquestionable judgment and at his exclusive and personal responsibility.

7. The Owner has also taken every useful precaution so that all the information on the site is correct, complete and updated, however the same does not assume any responsibility towards users for the accuracy and completeness of the content published on the site, except as otherwise provided by law. If a user finds errors or non-updates of the information on the site, please communicate it to the owner using the email box: chamceramics@gmail.com.



Art. 5 - Disclaimer of liability



1.As indicated above, the owner carries out with the utmost diligence the care and maintenance of the site and its contents, however, it assumes no responsibility for the correctness, completeness and timeliness of the data and information provided on the site or on the sites linked to it. Therefore, any liability for errors or omissions deriving from the use of the data and information on the site must be excluded.

2. The owner declines all responsibility, including the presence of errors, the correction of errors, the responsibility of the server hosting the site; it is also not responsible for the use of the information contained, for its correctness and reliability. In no case, including negligence, the owner will be responsible for any direct or indirect damage that may result from the use, or inability to use, the materials on the site.



Art. 6 - Limitations to the provision of the service



1. The owner cannot be held responsible for damages resulting from the failure to provide the service due to the incorrect or non-functioning of the electronic means of communication for reasons unrelated to the sphere of its foreseeable control. By way of example, but not limited to, the malfunction of servers and other electronic devices, even if they are not an integral part of the Internet, malfunction of installed software, computer viruses on the possible presence of viruses and other harmful and harmful computer components, as well as actions taken by hackers or other users with access to the network. The user therefore undertakes to indemnify and hold harmless the holder from any liability and / or request in this regard.



Art. 7 - Links to other sites



1. The site may contain hypertext links to other websites that have no connection with it. The owner does not control or monitor these websites and therefore does not guarantee their content or data management in any way. The user must therefore carefully read the conditions of use of the third party sites visited and the related privacy policies, as these conditions of use and the privacy policy refer only to this site.


Art.8 - Links in other web pages



1. This site can also be reached through third party sites where there will be a link or banner to access the site.

2. The activation of links on third-party sites to this site is possible only with the consent and authorization of the owner, which can be requested by contacting the same at the aforementioned address, or by writing to the email address: chamceramics@gmail.com.

3. The activation of unauthorized links will legitimize the owner to act for the immediate deactivation of the illegitimate links and for the possible recognition of the relative commercial practice or unfair competition or action to the detriment of the good name and renown of the owner, of his services and companies of the same group. In any case, the activation of deep hypertext links (such as deep frames or deep links) to the Site or the unauthorized use of meta-tags is prohibited.



Art. 9 - Data processing


1. The user's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy). For more information, access the site's privacy policy at the link: https://www.iubenda.com/privacy-policy/49326697



Art. 10 - Safeguard clause


1. In the event that one of the clauses of these general conditions of use is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these general conditions of use.



Art. 11 - Contacts


1. Any request for information can be sent by email to the following chamceramics@gmail.com address, by telephone at the following telephone number: +39 334 110 2592, and by post at the following address:

Via San Martino di Noceto 21 16035 Rapallo GE.



Art. 12 - Applicable law and competent court


1. These general conditions of use are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule in the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the general conditions of endita use are subject exclusively to Italian law.

2. Any disputes inherent and / or consequent to them must be resolved exclusively by the Italian court. In particular, if the buyer holds the status of consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

 



These conditions were drawn up on 12/05/2020.

CONDIZIONI GENERALI DI VENDITA

Art. 1 - General provisions


1. The user navigating in this area accesses Cham Ceramica, accessible through the url: https://www.chamceramica.org/. Browsing and transmitting a purchase order on the site implies acceptance of the Data Protection Conditions and Policies adopted by the site itself indicated therein.

2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 modified by Legislative Decree no. 21/14 and Legislative Decree 70/03) by


Henrik Claesson
Place of birth: Järfälla, Sweden
Date of birth: 28/07/1981
Residence: Via San Martino di Noceto 21 16035 Rapallo Ge
VAT no .: SE 810728019301

 


3. The user is required, before accessing the products supplied by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

4. The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which Cham Ceramica reserves the right to modify unilaterally and without notice.

5. It is possible to use the site and therefore access products supplied by the site and to purchase these in the following languages:

English



Art. 2 - Object


1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Cham Ceramica and do not, however, govern the supply of services or the sale of products by different parties. by the seller that are present on the same site through links, banners or other hypertext links.

2. Before submitting orders and purchasing products and services from different subjects, we suggest checking their conditions of sale.



Art. 3 - Conclusion of the contract


1. To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions.

2. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the products purchased and the related shipping and delivery costs, a reference the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.

3. Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

4. The contract is concluded when the seller receives the form completed by the user, after checking the correctness of the data contained therein.

5. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the "Checkout" button at the end of the wizard.

6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.



Art. 4 - Registered users


1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his / her personal data correctly and truthfully.

2. The confirmation will in any case release Cham Ceramica from any responsibility for the data provided by the user. The user undertakes to promptly inform Cham Ceramica of any change in their data at any time communicated.

3. If the user then communicates incorrect or incomplete data or even if there is a dispute by the interested parties regarding the payments made, Cham Ceramica will have the right not to activate or to suspend the service until the related deficiencies are remedied. .

4. On the occasion of the first request for activation of a profile by the user, Cham Ceramica will assign the same username and password. The latter acknowledges that these identifiers constitute the validation system of the user's access to the Services and the only system suitable for identifying the user that the acts performed through this access will be attributed to him and will have binding effect on him.

5. The user undertakes to maintain the confidentiality of his access data and to keep them with due care and diligence and not to transfer them even temporarily to third parties.



Art. 5 - Availability of products


1. Product availability refers to actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.

2. Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by e-mail.

3. If the buyer requests the cancellation of the order, by terminating the contract, Cham Ceramica will refund the amount paid within 25 days from the moment Cham Ceramica became aware of the buyer's decision to terminate the contract. .



Art. 6 - Products offered


1. Cham Ceramica markets:

Craft pottery

2. The offer is detailed on our website at the link: https://www.chamceramica.org/shop



Art. 7 - Payment methods and prices


1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.

2. In the event of an error, Cham Ceramica will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, there will be no obligation for Cham Ceramica to supply what is sold at the lower price erroneously indicated.

3. The website prices are inclusive of VAT and include shipping costs. Prices can change at any time. The changes do not affect orders for which order confirmation has already been sent.

4. Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. The details of the order can be changed before payment.

5. Payment can be made by:

Stripe, Paypal



Art. 8 - Delivery


1. Cham Ceramica carries out shipments throughout Italy, excluding the Vatican City state and the Republic of San Marino.

2. Cham Ceramica will only make deliveries to the user's home, provided at the time of purchase.

3. The delivery is carried out, for the Italian territory, generally within 5 weeks, or, if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method and, in any case, within the maximum deadline. thirty days from the date of confirmation.

4. As for the European Union countries, delivery will be made in 6 weeks, and in any case, within the maximum term of thirty days.

5. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to arrange a new delivery.

6. If you are unable to be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.

7. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

8. As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 29 days from contract termination date. Transportation resulting from the termination of the contract may have additional costs that will be borne by the buyer.

9. Shipping costs are paid by the buyer and are explicitly highlighted at the time the order is placed.



Art. 9 - Passing of risk


1. The risks relating to the products will be borne by the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them has been received, including shipping costs, or at the time of delivery, should this occur later.



Art. 10 - Warranty and commercial compliance


1. The seller is responsible for any defect in the products offered on the site, including the non-compliance of the items with the products ordered, in accordance with the provisions of Italian law.

2. If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business or professional activity carried out, this guarantee is valid provided that the defect occurs within 24 months from delivery date of the products; that the buyer submits a formal complaint relating to the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; that the online return form is completed correctly.

3. In the event of non-compliance, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of conformity of the products at no cost, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract relating to the disputed goods and the consequent return of the price.

4. All return costs for defective products will be borne by the seller.



Art. 11 - Withdrawal


1. In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.

2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day period starts from the date of receipt of the last product.

3. The user who intends to exercise the right of withdrawal of the purchase can send an email, indicating the order number and name of the user, to:

chamceramics@gmail.com

4. The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, referred to in Annex I, part B, Legislative Decree 21/2014 not obligatory.

5. The goods must be sent back to:

Via San Martino di Noceto 21 16035 Rapallo GE

6. The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 60 days, including any shipping costs.

7. As required by art. 56 paragraph 3 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014, the site may suspend the refund until receipt of the goods or until the buyer has demonstrated that he has sent the goods back.

8. The right of withdrawal will not apply if Cham Ceramica's services and products are included in the categories of art. 59 of Legislative Decree 206/2005.

9. The site will perform the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he will have to provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.



Art. 12 - Data processing


1. The purchaser's data are processed in accordance with the provisions of the personal data protection legislation, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).



Art. 13 - Safeguard clause


1. In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.



Art. 14 - Contacts


1. Any request for information can be sent by email to the following chamceramics@gmail.com address, by telephone at the following telephone number: +39 334 110 2592, and by post at the following address:

Via San Martino di Noceto 21 16035 Rapallo GE



Art. 15 - Applicable law and competent court


1. These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing mandatory rule in the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.

2. Any disputes inherent and / or consequent to them must be resolved exclusively by the Italian court. In particular, if the buyer holds the status of Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.



These conditions were drawn up on 12/05/2020.

 Cham Ceramica 

  Portofino Ceramic  

SE 810728019301
 

  • fb
  • Instagram